TBG Policies

In-Person Class Information

• A valid government-issued ID is required to enter the building. Student identification is also accepted. Children under the age of 13 years must be accompanied by an adult with valid government-issued ID.
• Please read the current covid policies for in-person classes.

Fees/Payments/Credits/Transfer

• All payments are non-refundable (unless TBG cancels a class, in which case refunds will be made to the original payment methods).
• Full payment or a deposit of 50% is required in advance in order to secure your spot in a class. The remaining balance is due before the first day of class; otherwise, the credit card on file will automatically be charged the balance on the morning of the first day of class.
• Commitment is for the duration of the session. There are no credits or refunds for individual missed classes. If you discontinue any class before the ending date of the session, you forfeit your fee.
• If you need to cancel a full class session (the full 6, 8, or 10 week class) for any reason, you must notify us by email at help@barrowgroup.org or via the customer support contact form at least one week before the registered class start date, and we will apply a credit to your account for a future class. Credits are valid for one-year.
• If a student wishes to transfer to a different class, they must notify The Barrow Group by email at help@barrowgroup.org or via the customer support contact form at least ONE week before the first day of the registered class.  No transfers will be allowed after this.
• A student may not transfer to a different class once a class has begun.
• As our faculty are all working professional actors, directors and playwrights, we reserve the right to change teachers at any time.
• If a class requires completion of a pre-requisite course. You can review the required pre-requisite on the previous class description page, or view the full list of pre-requisites here. If you mistakenly register for a class where you do not meet the prerequisite, you will be unenrolled from the class and given a credit that you may use to enroll in a class where you do meet the prerequisite. NO REFUNDS WILL BE ISSUED.

Youth Students - ages 6-18

• Our age groups are as follows: Children (ages 6-7)  Kids (ages 8-9), Tween (ages 10-13), Teen (ages 14-17 or 18 if still in high school). The age groups have been carefully selected based on the information presented and the structure of the class. Please register your student for the appropriate age group.
• If a student will have a birthday during the class (most classes are 10 weeks), then the student is permitted to register for the next age group. For example, if your student is 9, but turns 10 during the course of the 10 week class, then the student can choose to register for a Tween class.
• We recommend youth students begin with our Explorations in Acting Class, as this provides a great foundation for the craft and introduction to The Barrow Group approach.
• For in-person classes, a valid government-issued ID is required to enter the building. Student identification is also accepted. Children under the age of 13 years must be accompanied by an adult with valid government-issued ID.
• The registrant warrants that he or she is over 18 and, if registering for a child, is the parent or legal guardian of that child.

Absences

• Class attendance is of the highest importance. If you must miss class, please let your teacher know.
• Monetary credit or refunds are not given for missed classes.
• Due to the nature of the classes, make up classes are not allowed.
• If a student misses more than 3 classes in a 10-12 week class, or more than 2 classes in a 6-8 week class, the student must retake the class before moving to the next level or must obtain teacher approval before moving to the next level.

International Students

• Online and in-person classes are available to international students
• We do accept international students; however, we do not provide assistance with acquiring student visas.
• If you have any questions or need assistance registering as an international student, please contact us.

Auditing

• Those interested in studying at The Barrow Group are welcome to audit a class.  Please have a look at our upcoming audit schedule on our website here.
• Audits are $10.
• You are welcome to observe different classes throughout the year, but only one three-hour session of any specific class.
• Audits are not allowed for the first class of each session.
• Please feel free to request a specific audit by contacting info@barrowgroup.org. Some classes do not allow audits, but we'll do our best to accommodate your interests.
• As an auditor, please respect the class in progress: do not arrive late, no eating or texting during class, and filming is prohibited.
• To preserve the atmosphere of play and comfort, we do not allow audits of youth classes. Also, parents are not permitted to observe ongoing classes. We do offer occasional free Youth Open Houses where students can participate in an age-appropriate sample class, and parents may observe these classes. Also, observers are permitted to attend the open / scene-sharing portion of the final session of any youth class.
• To provide opportunities to learn more about our classes we regularly schedule Youth Open Houses and Free Sample Acting Classes for adults. Check our upcoming sample classes for these opportunities.

Online Class Information

• Online classes are offered via Zoom. Learn more about how our online classes work .
• Specific zoom access information will be emailed to students 1-2 days prior to the start of class and again about 1-hour prior to the first class.
• For privacy reasons, students are not allowed to take photos, videos, or screenshots of classes or students in class.
• Using phones, texting, and online chats in Zoom are not allowed during class when students are actively working
• TBG will record and share footage of classes in which watching playback is a necessary component of learning. These videos are for education purposes only and cannot be shared publicly by students. These classes include film/tv, on-camera audition, commercial workshop, self tape, solo show, storytelling, voice over, and master classes.

General

• There are many people that would like to be a part of the Barrow Group Acting School classes, so please do your best to be on time and be memorized and prepared to work.
• We feel very strongly that the best way to learn is by doing.
• As our faculty are all working professional actors, directors and playwrights, we reserve the right to change teachers at any time.
• Upon registration, students agree that TBG can use their image, name, etc for promotional purposes.
• Taking class at The Barrow Group does not guarantee casting in any show or event at TBG.
• If a class must be canceled due to low registration, we will inform students 5 days in advance.
• TBG is not liable for loss, damage, injury or other liability that may occur to any student or other participant while engaging in outside rehearsal.
• Pets are not allowed in our classes with the exception of certified service animals. Service animals are defined as animals individually trained to do work or perform tasks for people with disabilities. Emotional support animals are not defined as certified service animals.
• Smoking or vaping of any kind is strictly prohibited in our space.

Grounds for Dismissal

• A student may be asked to leave any program at any time due to absences, lack of payment, inappropriate behavior, sexual harassment, or reasons deemed necessary by the faculty or at the discretion of the School Administration.
• The Administration is not obligated to provide warning to a student before removing the student from a program.
• There are no refunds under these circumstances.

Anti-Harrasment Policy

• TBG Anti-Harassment Policy

Online Registration

• The registrant warrants that he or she is over 18 and, if registering for a child, is the parent or legal guardian of that child.

General

• All payments for performances are non-refundable (unless TBG cancels a performance).
• Tickets dates are transferable up to 48 hours prior to the performance. Please email help@barrowgroup.org for assistance.
• If you are not able to attend, you may choose to donate your ticket to the company and you will receive a tax deduction in the ticket amount.
• The Barrow Group’s Anti-Harassment Policy.

Online Event Information and Policies

• The Zoom link for your event will be emailed to you in your registration confirmation email.

• Bookings may be made
  • PHONE:  212-760-2615
  • IN-PERSON: at our front desk
• If you are interested in a lock-out rental or studio rental greater than two consecutive hours, please contact us via the form on this page
• Bookings must be paid in advance with a credit card (we do not accept cash payment).
• Bookings are for rehearsal only. Studio space cannot be booked to teach or present public sharings / performances (readings, workshops, or productions).
• Studio rentals for outside projects are on a per-project basis.
• Bookings are pending studio availability.
• Time is limited to a maximum of 2 hours, booked no more than 4 weeks in advance.
• Cancellation Policy: We require at least 24-hours notice to cancel a studio rental and move the rental to another date and time. In some circumstances, with 24-hours or more of notice, we may be able to issue a credit for a future rental, good for one year. We do not offer refunds for canceled studio rentals.
• You are welcome to use props and furniture provided in the studios. Please note:
  • all props and furniture must be returned to their storage areas
  • all trash and recycling must be disposed of properly
  • all dished use must be cleaned
  • the room should be left in neutral by the end of the booking time
• Although we rarely have to do so, we reserve the right to move a booking to another room, adjust the time slightly or cancel it if necessary to accommodate TBG programming changes.  In these unusual cases, we will contact you directly, so you can make other arrangements.

TBG Student Rehearsal Bookings
Currently enrolled Barrow Group students may rent our studio spaces for class rehearsals at a discounted rate of $20/ 50 minutes.  These bookings are for acting class rehearsal only. Studio rentals for other outside projects are on a per-project basis and may not qualify for the student rate.